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Customer service

Available 24/7

Your Customers Are Ready... Are You?

Mobile wallet transaction value is estimated to reach nearly $14 trillion by 2022 illustrating the fast-pace of the industry. 1Are you ready? Accepting everyone's new favorite accessory has never been easier with the help of a payments partner dedicated to bringing the latest mobile experiences to life.

Contactless Payments

The ability to accept contactless payments should be an essential component of operating safely and minimizing the spread of germs. Cash is no longer king when safeguarding the payment experience.  Contactless cards, phones and smartwatches are all convenient and quick ways to pay while allowing the customer to avoid contact at the point of sale.

Solid Security

New technology doesn’t have to be less secure. Protect your business and your customers payment data with encryption and tokenization that keeps pace with the latest payment innovation. The mobile phone payment process has biometrics built in for an added layer of security.

Accept Payments With Your Mobile Device

Elevate your customer experience with Converge Mobile and the Converge Mobile app. Converge Mobile is ideal for businesses of any size, whether you need payments on the go or as an extra checkout option during busy times.

Tap Into the Future of Mobile Wallets

Tiered Pricing Exclusively For Costco Members

In-Person and On-The-Go

1.10%2

plus 12 cents per qualified swipe or chip transaction.

Online

1.90%2

plus 25 cents per qualified transaction.

What are Your Benefits

No annual fee

No batch fees

No additional authorization fees

No cancellation fee or early termination fees

No reporting fees

Cost saving analysis

No application fee for Executive Members3

No statement fees for Executive Members3

Customer Reviews

"Elavon is fabulous! When we open new clinics all I have to do is email my customer account manager and she takes care of everything. Very professional and most helpful. My customer account manager makes my job easier!"

Jamie Landrum
Sugar Hill Practice Management

Actual customer not pictured

Get a Second Opinion on Your Payment Processing Fees

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We're ready to answer your questions

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Monday - Friday
9:00 a.m. - 8:00 p.m. EST

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Disclosures

  1. Payments Industry Intelligence, “The rise of digital and mobile wallet: Global usage statistics from 2018,” November 25, 2018.

  2. Visa/Mastercard/Discover service is sponsored through Elavon. Rates listed are for qualified card transactions. Lodging (at 1.79% plus 20 cents) payments are not eligible for the in-person qualified rate. Additional rate tiers and costs apply to non-qualified transactions. A monthly minimum charge of $20 applies when total monthly transaction fees and per-item charges are less than $20 per month. A $25 Application Fee and $4.95 Monthly Statement Fees apply for non-Executive Members. Rates and fees may change without notice. Rate and acceptance are subject to underwriting and business approval. This rate is for U.S. Costco members only. Call Elavon at 1-877-578-8164 for all terms and conditions.

  3. Executive Members do not pay an application fee or monthly statement fee. Non-Executive Members pay a $25 application fee and $4.95 monthly statement fee.

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We accept relay calls.